Privacy policy

Last updated: 11 August 2026. This policy explains how Service Gridcore Trade Marketing handles personal data when you use service-gridcore.digital or engage us for sampling campaigns.

Data controller

Service Gridcore Trade Marketing, 3 Nanhlinchee Road Thung Mahamek, Bangkok, 10120, Thailand. Email: hello@service-gridcore.digital. Phone: +66 2 2862357.

Data we collect

• Contact details you submit via forms (name, email, phone, message content).
• Business details needed to plan campaigns (brand, outlets of interest, schedules).
• Technical data such as browser type and pages visited, collected via essential cookies or server logs where applicable.
• Cookie consent preference stored locally in your browser under a brand-prefixed key.

Why we use data

We process data to respond to briefing requests, deliver contracted sampling services, improve site usability, and meet legal obligations. We do not sell personal data.

Sharing

We may share necessary details with retailers, promoters, or logistics partners solely to execute an agreed campaign. Providers who host email or infrastructure may process data under confidentiality obligations.

Retention

Enquiry data is kept while a conversation is active and for up to 24 months afterwards unless a longer period is required for contracts or disputes. Campaign records follow the retention stated in the engagement letter.

Your choices

You may request access, correction, or deletion of personal data we hold, subject to legal exceptions. Contact hello@service-gridcore.digital. You may reject non-essential cookies via our banner without losing access to the site.

International transfers

Our primary operations are in Thailand. If tools process data outside Thailand, we take reasonable steps to keep information protected.

Updates

We may update this policy to reflect practice or legal changes. The date above shows the latest revision.